Financial Literacy Relay: A Usability Study

Session Description

The purpose of this study was to increase the financial literacy of first-generation, low-income college students planning to attend higher education for the first time. Students in this demographic often need additional support to understand and navigate financial aid applications compared to students who come from more economically Privileged backgrounds. These students often enter college with minimal prior knowledge or support about financial aid. This is a concern because research suggests that lacking such information can lead to lower retention rates and declines in student performance.

To address this problem, the project designed and evaluated an online learning resource to promote financial aid literacy. The project followed the Addie model of instructional design and was created with Google Sites. In terms of evaluation, 15 (n = 15) current undergraduate or recent students participated in a usability study of the online learning resource. The usability testing involved X rounds and measured user satisfaction and value, as well as the resource’s overall ease-of-use.

Presenter(s)

Jesse Joseph
Learning Design and Technology
University of Hawaii at Manoa

Hello, my name is Jesse Joseph. I am a program coordinator for the TRIO Upward Bound
program at the University of Hawaii Maui College. I attended the University of Hawaii at Manoa where I received my Bachelors of Arts before moving on to the master’s program at the Department of Learning Design and Technology. My passion for education stemmed from my work with students from disadvantaged backgrounds while working within the TRIO programs. I believe very strongly in making education accessible to all audiences both in-person and online. I hope to continue the work I started while within this program to improve the lives of students in Maui County.

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