Online Etiquette: Email Etiquette for University and Professional Online Communication

An observed theme in many University of Hawai‘i at Mānoa (UHM) classrooms is ineffective email communication by students. Currently, students do not have the opportunity to practice effective email writing. This specific area of writing happens to fall outside of the realm of support that UHM provides. Support such as the UHM writing centers and writing-intensive courses that aim to improve student writing. Yet, they only address academic writing and do not assist with informal writing such as email writing.

The purpose of this mini-course is to provide students with a resource to learn and practice effective email writing. This session will discuss the design and development of the course within the Canvas LMS. Specifically, covering the course details, such as the course learning outcomes, and considerations for Universal Design for Learning and visual communication to ensure that learners are afforded multiple ways to show competency and providing an engaging learning experience.